Frequently Asked Questions


Can I request special tasks or extras?

Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service

Do you bring your own cleaning supplies, products and equipment?

We bring our own cleaning supplies but please let us know if you have any special requests and we would be happy to accommodate you if possible. ?Alternatively, we can use green products if you would prefer. ?Please let us know if you would prefer green cleaning services so we can plan for this.

How much will it cost?

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website

What is included in a standard cleaning?

Standard cleaning takes into account everything that involves cleaning a home or apartment. ?Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. ?We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.

Do you service my area?

If you?re within the Central Texas Fort Hood area, absolutely. ?If we can reach your home within one hour. You?re in like Flynn! ?: -)


How do I change my password?

You can submit a password change request on the customer login page at?

How do I log into my account?

Simply click log-in at the top of our page.


Can I apply a coupon to an existing appointment?

Absolutely. Simply enter your coupon (gift card) code into the booking form as you are creating your booking. ?Your final price will automatically change to reflect your coupon balance. ?At any time you can log into your account and see the balance on any gift cards you have.

What is the two hour window?

Please note that if your time is a range that this is our arrival window to deal with the unpredictability of traffic, parking, and other surprises. Please note that we do allow a one hour window for our 8:30 AM time slot.

How do I refer a friend?

Log into your account and get your referral id. ?Share this with friends. If a friend books through your referral id, your friend automatically gets a $25 discount and you earn a $25 referral reward that can be applied to future service.

How can I view my Today’s Maid Services Gift Card?

Log into your account at? and you will see any outstanding Gift Cards and respective balances. In addition, you can see any referral rewards you have earned for referring a friend.

I bought a voucher and would like to redeem it, what should I do?

In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.

Why is the discount not working?

Some discounts are for first-time customers only and some are for recurring customers only. In addition, some discounts are only one-time, and will not work for future service. There might be a couple of reasons why a specific discount code no longer works. Please get in touch if you have any questions.